About Us

Careers

Leaders in their fields, the employees of the Lycée Français de New York are the cornerstone of the remarkable education we provide to our students. A diverse, mission-driven and highly collaborative team, our employees are innovative, hard-working and friendly. We seek team members who exemplify the values so important to us in our mission, a passion for education with a focus always on our students, and who seek challenging and rewarding careers.
Committed to fostering an inclusive community, the Lycée Français de New York celebrates diverse identities and lived experiences, which enrich our students' learning. We respect, support, and value our students' and employees' voices, and we strive to offer an equitable environment in which they can thrive.   The Lycée actively seeks qualified individuals from underrepresented groups, welcomes applications from all qualified individuals, and is an equal opportunity employer. The Lycée can only hire individuals who are lawfully authorized to work in the United States as of the date employment is to begin. 

This page offers you the opportunity to apply to teaching, academic support and administrative positions. To support and nurture our employees, we offer a generous suite of benefits, including:
  • Health insurance
  • Dental insurance
  • Sick leave
  • Short-term disability insurance
  • Long-term disability insurance
  • Life insurance
  • 403(b), including employer match after employe has reached tenure mark
  • Generous paid vacation and holidays
  • Professional development opportunities
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

Open Positions

Administrative Openings

List of 5 items.

  • Assistant Director of After-School Activities, Camps, and Special Programs

    The Lycée Français de New York is committed to delivering a bilingual French and American education of the highest standard. Our mission is to prepare students from diverse origins to be thinkers, innovators, and leaders who are at home in the world. We inspire students to excel academically, discover their talents, embrace diversity, and contribute meaningfully to their communities.

    The Lycée Français de New York is seeking a dynamic, organized, and experienced Assistant Director of After-School Activities, Camps, and Special Programs. This role is responsible for the planning, coordination, and execution of all after-school programs, special programs and camps, including international camps, for primary and secondary students. This role is instrumental in fostering a safe, inclusive, and engaging environment that complements the school’s academic programs. Working closely with other program leaders, the Assistant Director ensures that all offerings reflect the Lycée Français de New York’s commitment to bilingual education, global citizenship, and excellence.
     
     At the Lycée Français de New York, the successful candidate will work in a vibrant, multicultural community that values academic excellence, diversity, and innovation. This is their chance to make a significant impact on the lives of students, inspiring them to excel and lead with integrity. At the Lycée, all employees are committed to the delivery of the School’s Mission, to upholding its Diversity Statement and to supporting the vision of the Head of School and the Board of Trustees. They are expected to provide encouragement, offer positive reinforcement, and show respect for each student and each other. Please note that this is a full-time, 12-month position.
     
    Annual salary range: $85,000-$110,000
     
    Click here to read the full job description.
    Click here to submit your application.
  • Assistant Director of Human Resources

    Position Summary
    The Lycée Français de New York, a world-leading independent bilingual French K-12 educational institution, recognizes student safety and well-being as its first responsibilities. Indeed, at the Lycée, the student is at the center of everything we do. Consistent with its mission to embrace diversity, our school strives to build an inclusive, culturally sensitive, and equitable community of teaching and learning where everyone feels a strong sense of belonging in pursuit of educational excellence. 
     
    At the Lycée Français de New York, we believe that people are the heart of everything we do. Our mission is to create a workplace where every employee feels valued, empowered, and equipped to succeed. We’re looking for a dynamic, forward-thinking Assistant Director of Human Resources to help us elevate our culture and make a meaningful impact across our organization.
     
    All employees are committed to the delivery of the School’s Mission, to upholding its Diversity Statement and to supporting the vision of the Head of School and the Board of Trustees. They are expected to provide encouragement, offer positive reinforcement, and show respect for each student and each other.
    This position requires additional work hours as needed for school events and/or school-sponsored activities. 
     
    Essential Duties and Responsibilities
    In collaboration with the Head of Human Resources, the responsibilities of the Assistant Director of Human Resources include, but are not limited to:
     
    Benefits Administration:
      • Oversee the administration of health, dental, and supplemental benefits, ensuring compliance with local, state, and federal regulations (FMLA, PFL, ACA, ERISA, COBRA).
      • Manage annual open enrollment, leading communication efforts, vendor coordination, and employee education sessions.
      • Oversee the administration of medical leaves and ensure coordination of all applicable leave types based on local, state, and federal regulations (FMLA, PFL, STD, LTD, Worker's Comp)
      • Develop and maintain user-friendly benefits guides to help employees navigate available leave programs.
      • Research and recommend new supplemental benefits to enhance employee well-being.

    Employee Relations and Engagement:
      • Act as a trusted advisor to managers and employees, providing guidance on workplace concerns, performance issues, and conflict resolution.
      • Lead the resolution of employee relations matters, including conducting investigations, mediation, and disciplinary actions.
      • Champion employee engagement initiatives, such as recognition programs, well-being and belonging efforts.
      • Ensure a fair, inclusive, and respectful work environment aligned with organizational values.

    HR policies, procedures and compliance:
      • Ensure adherence to local, state, and federal employment laws, proactively updating policies as needed.
      • Develop, interpret, and enforce HR policies and procedures, ensuring consistency across departments.
      • Assist in the preparation of compliance-related reports and responses to regulatory agencies.
      • Stay current with evolving employment law and HR best practices to mitigate legal risks.

    Payroll Coordination:
      • Lead the coordination of the semi-monthly payroll process, ensuring timely and accurate execution of payroll exceptions (e.g., new hires, terminations, unpaid leaves).
      • Act as backup for payroll processing, ensuring seamless operations when needed.
      • Ensure payroll compliance with wage laws, deductions, and benefits contributions.

    Performance Management and Professional Development:
      • Provide strategic performance management guidance, assisting managers in coaching and evaluating employees effectively.
      • Assist in the development and implementation of Performance Improvement Plans (PIPs) to address performance concerns.
      • Research and recommend professional development opportunities to close skill gaps and enhance career growth.
      • Support the creation of training programs to strengthen leadership and employee capabilities.
    Recruitment/Hiring/Onboarding:
      • Oversee and enhance the onboarding experience, ensuring new hires feel welcomed, informed, and set up for success.
      • Assist with recruitment strategies, hiring processes, and documentation, ensuring compliance with internal policies.
      • Support the annual review of orientation and onboarding programs, incorporating feedback for continuous improvement.
    Perform other duties as assigned.
     
    Qualifications and Skills
    Education/Experience
    • A Bachelor’s degree in HR, Business, or a related field required; Master's degree preferred
    • At least 5 years of progressive HR experience, leading benefits administration, employee relations and payroll; 
    Skills/Abilities
    • Strong knowledge of employment laws and HR best practices
    • Experience managing benefits administration and payroll processes.
    • Proficiency using Google Suite and ADP Workforce Now (or similar HRIS systems).
    • Excellent interpersonal, communication, negotiation, and conflict resolution skills; ability to articulate ideas clearly, both orally and in writing, and effectively communicate complex HR concepts to a diverse audience.
    • Strong analytical and problem-solving skills; ability to think strategically and act tactically to achieve goals.
    • Exceptional attention to detail, time management, and organizational skills.
    • Ability to act with integrity, confidentiality, and professionalism in all HR matters.
    • Strong collaborative and innovative mindset
    • Bilingual in French and English 
    • SHRM and or HCI certification preferred 
     
    Click here to read the full job description.

    Click here to submit your application.

    Annual salary range: $85,000-$105,000
  • Business Office Associate (Customer Service/Accounting)

    Position Summary
    The Business Office Associate plays a critical role at the intersection of customer service and accounting. This position supports a broad range of financial operations, with an emphasis on student billing, payments, financial aid processing, and reconciliation. The Associate serves as a primary point of contact for families regarding billing and financial inquiries, requiring a strong blend of technical accounting skills and a customer-centered mindset.
    The ideal candidate is detail-oriented, analytical, and thrives in a fast-paced, multicultural environment. They must also demonstrate empathy, discretion, and professionalism in all communications with families and internal departments. Additional hours may be required during peak seasons (e.g., enrollment, year-end closing).
    All employees should truly and enthusiastically believe in the Lycée’s Mission supporting the vision of the Head of School and the Board of Trustees. The Business Office Associate should be a self-starting, resourceful, well organized team player with the ability to work well under pressure, maintain a positive attitude and demonstrate good interpersonal skills.  At the Lycée, “the student is at the center of the system.” All staff members are expected to provide encouragement, offer positive reinforcement, and show respect for each student. The ability to get along with diverse personalities is a necessary skill. All employees are strongly encouraged to work towards proficiency in both French and English languages and to develop a familiarity and understanding of the Lycée's multicultural environment.
     
    Essential Duties and Responsibilities
    Duties and Responsibilities of the Business Office Associate include, but are not limited to:

    Billing and Payments
    • Respond to billing, payment, and balance inquiries from families
    • Monitor and Report aging balances monthly and follow up with families as needed 
    • Assist with annual creation and maintenance of charges and discounts in subsidiary ledger.
    • Upon receipt of student contracts, monitor and ensure accuracy of name, grade, year, gross tuition and any discounts/financial aid figures during “enrollment season” and throughout the year.
    • Respond to billing, payment, and balance inquiries from families
    • Work with the Enrollment and Student Record Coordinator during the enrollment/re-enrollment process
    • Assist with communications with incoming and returning families pertaining to upcoming school year
    • Monitor and Process payments (prepare bank deposits as needed)
    • Perform payment reconciliations
    • Maintain electronic financial documents and records

    Financial Aid: Assist Manager of Financial Aid with the following Tasks:
    • Process applications and supporting materials
    • Prepare files for Financial Aid Committee
    • Schedule and hold Family Interviews
    • Enter awards and send decision letters 
     
    Surveys
    • Report Lycée's data into NAIS DASL database
    • Report Lycée's data to US Department of Education (Census)
    • Report Lycée's data to Board of Education
     
    Qualifications and Skills
     
    Education/Experience
    • Bachelor's degree or equivalent preferred
    • Three years of responsible experience in accounting and/or customer service.

    Skills/Abilities
    • Excellent organizational skills and attention to detail
    • Ability to communicate and work effectively in a multicultural community
    • Knowledge of database management concepts
    • Ability to analyze and manipulate sets of data in spreadsheets and knowledge of database-related functions
    • Knowledge of basic financial and accounting principles
    • Proficient in Microsoft Office and Google Suite with aptitude to learn new systems
    • Avid learner
    • Fluency in French (oral and written) required
    Annual salary range: $60,000-$70,000
     
    Click here to read the full job description.

    Click here to submit your application.
  • Development Database & Analytics Manager

    The Lycée Français de New York, a world-leading independent bilingual French K-12 educational institution, recognizes the strategic role of development, fundraising and data in informing, assessing, and advancing the school's core educational objectives and in enabling a strong financial and operational foundation.

    The Development Database & Analytics Manager plays a pivotal role in the  school’s Development department. Reporting to the Director of Development, the Development Database & Analytics Manager oversees the day-to-day and long-term operations of all aspects of the Raiser’s Edge database and assures its quality, consistency, and accuracy. The position is responsible for maintaining and improving the overall integrity of the Raiser’s Edge database and its continuity with other databases in use at the School; for reporting and reconciliation both within the Development Office and with the Business Office; for analysis in response to fundraising needs; for collaborating on the implementation of Development-specific technology tools; and for ensuring that the Development office adheres to school-wide policies and procedures on data collection, retention and management.
     
    Click here to view the job description.
    Click here to submit your application.
     
    Annual salary range: $80,000-$90,000
  • Internship - Communications Office

    The Communications Team plays an essential role at the Lycée Français de New York,  a world-renowned bilingual French and American Nursery-to-12 school, as the engine for advancement of the Lycée’s mission and brand to our immediate community, to prospective families and employees, and other external stakeholders essential to the school. Working collaboratively with the Pedagogical, Admissions, Cultural Center, and Development Teams across the school, the Communications Team creates strategies that include key messages, content, stories and visuals, to drive interest in school life and foster a sense of community for all. 
     
    An internship with the Lycée Communications Team is a terrific opportunity for a highly motivated graduate student to gain experience in many areas of communication, including newsletter writing, storytelling, content marketing, and digital media in a bilingual, international environment. The intern will make a genuine contribution to a key educational and cultural institution in New York City.
     
    Responsibilities
    Working collaboratively with the Communications Team, as well as with teachers and our dedicated Cultural Center, the intern will:
    • Assist with creation of the school's weekly newsletter in English and French
    • Review English-to-French translations to make sure content is accurate, grammatically correct and in fitting with its original intent.
    • Organize the school's photo database to ensure all content is accurately labeled and up to date with latest photos
    • Take photos and tell stories of classroom activities and events on the school's social media feeds
    • Track social media engagement to identify high-performing ideas and campaigns
    • Support Cultural Center and Events teams in English and in French at live and online in-school events 
    • Other duties, as assigned.
    Education
    A French-speaking student currently pursuing a master's degree in humanities, social sciences, English, communications and/or marketing. A focus on communications, digital/social media marketing is preferred.

    Skills
    • Impeccable communications skills--fluent spoken and written French and English, with exceptional writing ability, including storytelling, summarizing information, and adapting tone for different platforms..
    • Photo and/or video editing skills, especially those that support lively, fun engagement on social media feeds.
    • Comfort in interacting with teachers, staff and students of all ages to support strong storytelling across the school.
    • Demonstrated knowledge and interest in social media, with a focus on Instagram, and Facebook.
    • Ability to multitask, prioritize and meet deadlines.
    • Familiarity with content creation tools such as iMovie, CapCut and Canva
    • Sound judgment and excellent attention to detail in both written and visual content.
     
    This internship is six to nine months, beginning on or about September 15, 2025. Intern will work 37.5 hours a week at $20/hr, with the majority of work hours spent on the Lycée's campus. This position is non-exempt and eligible for overtime pay. Depending on the schedule of events, some of this work may take place in the evening or on weekends. Interns have the opportunity to work one day a week at home, which must be decided with their supervisor the week before. 
     
    How to apply:
    Committed to fostering an inclusive community, the Lycée Français de New York celebrates diverse identities and lived experiences, which enrich our students' learning. We respect, support, and value our students' and employees' voices, and we strive to offer an equitable environment in which they can thrive. The Lycée will only hire a candidate who is lawfully authorized to work in the United States as of the date employment is to begin.
    To apply, please click on this link to submit your cover letter and resume.

    #LI-DNI

Teacher Positions

List of 3 items.

  • Dynamic Middle & High School Music Teacher 2025-2026 School Year

    Lycée Français de New York is an accredited private school committed to bilingual French and American education of the highest standard. Our mission is to prepare students of many origins to be thinkers, innovators, and leaders, at home in the world.
     
    We are looking for a passionate and skilled Music Teacher to join our middle and high school faculty. This role is ideal for an educator who believes music should be accessible to all students, regardless of their experience, and who knows how to lead both a chorus and an instrumental ensemble with confidence and creativity.
     
    Key Responsibilities:
    • Teach engaging general music classes that spark curiosity and foster appreciation for music in all its forms.

    • Direct vocal and instrumental ensembles, guiding students of varying levels through meaningful rehearsal and performance experiences.

    • Create an inclusive and encouraging environment where every student feels valued and capable of growing musically.

    • Organize concerts and school performances that reflect student progress and enrich the school community.

    • Contribute to key annual school events, including the Winter Concert, the High School Musical and other community events (Spring Fair…).

    • Collaborate with colleagues to support interdisciplinary learning and contribute to a strong arts program.

    Candidate Profile:
    • A skilled musician and educator who values both excellence and accessibility.

    • Comfortable working with a wide range of student abilities, from first-time performers to experienced players.

    • A dedicated music educator with experience teaching adolescents and leading vocal and/or instrumental ensembles.

    • Committed to inclusive student-centered teaching, with a focus on creativity, expression, and growth.

    • Flexible, collaborative, and eager to be part of a supportive school community.

    • Eager to help build a vibrant music culture that resonates across the school.

    • Bilingual French/English is a plus.
    Preferred Qualifications:
    • Can arrange or compose music for student ensembles.

    • Have experience with music technology or contemporary music education tools.

    • Enjoy integrating music across disciplines and cultures.
    We invite applications from individuals who are passionate about fostering musical growth in all students and who value the role of the arts in a well-rounded education.

    Annual salary range: $73,576 - $123,417
    This pay range corresponds to steps 5 and 30 of our current salary grid which is based on full-time teaching experience.
     
    Applications must be submitted online by using this link provided and any required supporting documentation (cover letter and resume) must be uploaded.
    Lycée Français de New York is an equal opportunity employer committed to building a diverse staff and welcomes applications from all qualified individuals. The Lycée will only hire a candidate who is lawfully authorized to work in the United States as of the date employment is to begin.
  • Preschool Co-Teacher Position – 2025–2026

    The Lycée Français de New York is an accredited private school committed to delivering a bilingual French and American education of the highest standard. Our mission is to prepare students of diverse backgrounds to become thinkers, innovators, and leaders who are at home in the world.
    For the 2025–2026 academic year, the Lycée Français de New York is seeking individuals interested in working in a bilingual French/English environment for the following position:

    Preschool Co-Teacher

    We are looking for a teacher who: 
    • has a bachelor's degree or higher in Early Childhood or Childhood Education
    • has at least 2 years of experience teaching in Early Childhood 
    • has strong writing and speaking skills in English 
    • is innovative and technology-savvy
    • enjoys collaborating on curriculum and teaching practices
    • is adaptable and flexible
    • has a commitment to equity, inclusion, diversity, and belonging
    Annual Salary Range:
    $73,576 – $123,417
    This range corresponds to steps 5 through 30 of our current salary scale, based on full-time teaching experience.
    Applications must be submitted online by using this link provided and any required supporting documentation (cover letter and resume) must be uploaded.  
    The Lycée Français de New York is an equal opportunity employer committed to building a diverse faculty. We welcome applications from all qualified individuals. Please note that the Lycée will only hire candidates who are legally authorized to work in the United States as of their employment start date.
  • Secondary English Teacher - 6th to 12th grades

    The Lycée Français de New York is an accredited private school committed to delivering a bilingual French and American education of the highest standard. Our mission is to prepare students of diverse backgrounds to become thinkers, innovators, and leaders who are at home in the world. For the 2025–2026 academic year, the Lycée Français de New York is seeking individuals interested in working in a bilingual French/English environment for the following position:

    Secondary English Teacher

    We are looking for a teacher who: 
    • has an MA in English or higher (must be from an English-speaking university) 
    • has at least 2 years of experience teaching English in grades 6-12, with a strong preference for Middle School experience
    • has experience in co-teaching and small group pull out instruction, as well as whole class instruction (this is a hybrid position)
    • is adaptable, flexible and willing to teach across both divisions
    • is willing to teach students with different language proficiency levels (ELL, Intermediate and Honors courses)
    • believes in differentiation in the classroom
    • has strong writing and speaking skills
    • is innovative and technology-savvy
    • enjoys collaborating on curriculum and project-based learning
    • has a commitment to equity, inclusion, diversity, and belonging 
    Knowledge of French a plus

    Annual Salary Range:
    $73,576 – $123,417
    This range corresponds to steps 5 through 30 of our current salary scale, based on full-time teaching experience.
    Applications must be submitted online by using this link provided and any required supporting documentation (cover letter and resume) must be uploaded.  
    The Lycée Français de New York is an equal opportunity employer committed to building a diverse faculty. We welcome applications from all qualified individuals. Please note that the Lycée will only hire candidates who are legally authorized to work in the United States as of their employment start date.

Academic Support Positions

List of 2 items.

  • Full-time Primary Assistant

    Lycée Français de New York is an accredited private school committed to bilingual French and American education of the highest standard. Our mission is to prepare students of many origins to be thinkers, innovators and leaders, at home in the world. 
     
    For the 2024-2025 school year, we have an opening for a full time Assistant in Primary. Unless otherwise specified all duties for this position are performed in person, on campus, Monday through Friday, 8am to 4pm. The work schedule is based on students' schedule and may be adjusted from time to time by the Lycée in accordance with its needs.
     
    The ideal candidate has experience working with primary school-aged children, has some level of proficiency in French and English, and has worked with a teaching team.  The job consists of following all core expectations set by the Lycée for in-classroom instructional support staff.

    The assistants' core responsibilities include compliance with the policies and procedures of the Lycée and performance of extracurricular, administrative and student supervision duties of an assistant, including but not limited to:
     
    • Before and after school supervision of students
    • Working in a primary classroom during the day to help the teachers with student supervision including during recess time, material preparation, monitoring the children's health and safety (This may include helping to change soiled clothes following the sanitary protocol in preschool, serving lunch, light cleaning/organizing during the school day, helping during rest time,
    • Help the class to document activities and events (i.e. take pictures or videos) so the teachers could post.
    • Develop technology skills as needed. 
    • Participate in all required training and meetings, including professional development. Working in our preschool program requires additional training that will be organized by the Director of the Preschool.
    • Primary assistants may need to be present for supervision during class time if one of the primary teachers is absent. 
     
    Assistants must be able to fulfill the physical requirements of the position for the scheduled time each day including the necessity to be present at school to supervise and interact with students, the ability to travel around the school facility and the ability to communicate clearly to students and staff. 
     
    Vacations
    School vacation dates are established annually. Assistants must participate in meetings organized immediately before and after the class schedule of the school year. 
     
    Evaluation
    Performance evaluation is conducted periodically under the leadership of the evaluators (assigned homeroom teachers), according to the procedures established by the Lycée. 
     
    Compensation:
    The annual base salary being offered is commensurate with experience, based on our internal salary grid and starts at $42,607.

    Applications must be submitted online by using this link provided and any required supporting documentation (cover letter and resume) must be uploaded. 
     
    Committed to fostering an inclusive community, Lycée Français de New York celebrates diverse identities and lived experiences, which enrich our students' learning. We respect, support, and value our students' and employees' voices, and we strive to offer an equitable environment in which they can thrive.
    The Lycée will only hire a candidate who is lawfully authorized to work in the United States as of the date employment is to begin.

    #LI-DNI
  • Secondary Assistant/Grade Coordinator - 2025-2026 School Year

    Accredited by the New York State Association of Independent Schools, the New York State Board of Regents, and the French Ministry of National Education, the Lycée Français de New York is a Nursery-12 international private school located on the Upper East Side of New York City. With over 68 nationalities represented, the Lycée offers a vibrant and diverse learning environment for students.

    At the Lycée, well-being is an essential foundation for learning. Under the leadership of the Dean of Middle School, the Student and Community Life Department is responsible for ensuring a safe and nurturing learning environment while upholding community rules and agreements. The Lycée Français de New York is seeking an experienced professional to join this dedicated team on a full-time basis as a Secondary Assistant/Grade Coordinator, beginning with the 2025-2026 school year. 

    Here are the qualifications for this position:

    Required
    • Minimum of 3 years experience in an educational setting 
    • Demonstrated knowledge child development, pedagogy, and positive discipline practices
    • Strong verbal and written communication skills
    • High level of professionalism; ability to react quickly, calmly, and appropriately, during emergency situations 
    • Ability to interact with children in a positive and nurturing manner
    • Proven knowledge of conflict management strategies
    Preferred
    • Bilingual or fluent in French
    • Comfortable in large and small group settings 
    • Experience with Google suite, Blackbaud, and other educational software
    • Strong team player 
    • Area of interest or special expertise such as expressive arts 
    Compensation
    This is a full-time, non-exempt academic position, operating on the Lycée school calendar. The annual base salary being offered is commensurate with experience and ranges from $50,000 to $60,000.
     
    How to apply:
    Committed to fostering an inclusive community, the Lycée Français de New York celebrates diverse identities and lived experiences, which enrich our students' learning. We respect, support, and value our students' and employees' voices, and we strive to offer an equitable environment in which they can thrive. The Lycée will only hire a candidate who is lawfully authorized to work in the United States as of the date employment is to begin.
    To apply, please use this link to submit your cover letter and resume.

Exchange Visitor Program (J1 Visa)

The Lycée Français de New York has been a designated Exchange Visitor Program Sponsor for Teachers since 1961.

Over the past five decades, the Lycée has received dozens of foreign teachers, mostly from France. These exchanges have enriched our participants by allowing them to experience first hand American society and culture, along with its educational system. They act as ambassadors of their home countries, sharing with colleagues and students their own culture and "savoir faire".

Indeed, the Lycée Exchange Visitor Program is a unique opportunity for our foreign teachers to sharpen their professional skills by experiencing a new educational philosophy and to perfect their knowledge of the English language. Once they complete the program and return to their respective home countries, our foreign teachers are able to share their newly acquired knowledge and experiences with their peers, and by doing so, help promote mutual understanding between people of the U.S. and people of their home country. Click here for more information.

Exchange Visitor Program Hotline

To help safeguard the health, safety and welfare of all exchange visitors, there is an Exchange Visitor Program (EVP) Emergency Hotline – 1-866-283-9090 – a 24/7 toll-free telephone number that allows exchange visitors to directly contact the Department of State in emergency and urgent situations.  A Department representative is available 24 hours a day.

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